Returns & Exchanges

At Eczema Honey Co, we want you to feel confident in your skincare journey; if you are not completely satisfied with your purchase, we offer a 30-day return window for most items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to start the process and select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging and attach the prepaid shipping label provided via our portal.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.